Shipping Policy

TACA currently ships merchandise orders within the United States, including Alaska and Hawaii. We do not currently ship merchandise to U.S. territories or international destinations.

Order Processing

Orders are generally processed and prepared for shipment within 3–7 business days after the order is placed. Processing times may be longer during periods of unusually high order volume, holidays, events, or other circumstances affecting fulfillment.

Once an order has been shipped, delivery time depends on the shipping carrier and service selected. TACA uses USPS for merchandise shipments.

Shipping and delivery estimates provided at checkout are estimates only and are not guaranteed delivery dates.

Shipping Costs

Shipping charges are calculated and displayed at checkout based on the order and shipping destination.

TACA may offer promotional free shipping on qualifying orders. Unless otherwise stated in a promotion, free shipping is currently available for eligible U.S. orders of $25 or more. TACA reserves the right to modify or discontinue shipping promotions at any time.

Tracking

When available, tracking information will be provided after an order has been shipped. Tracking information is provided by the shipping carrier and may take some time to become active after shipment.

Delivery Issues

If an order does not arrive as expected, please contact us at teamtaca@tacanow.org with your order number and tracking information so that we can investigate the shipment.

TACA is not responsible for delays caused by circumstances outside of its reasonable control, including carrier delays, weather, natural disasters, government actions, or other events affecting transportation or delivery.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is returned or cannot be delivered because the shipping information provided by the customer was incorrect or incomplete, TACA may require additional shipping costs before reshipping the order.

Contact

For shipping questions, please contact teamtaca@tacanow.org or (949) 640-4401.