Return & Refund Policy

We want you to be satisfied with your purchase. Because merchandise sales support TACA's mission, all merchandise sales are final. We do not accept returns or provide refunds for merchandise that was purchased in error, is no longer wanted, or is otherwise subject to buyer's remorse.

Refunds or replacements may be available only in the following circumstances:

Item Unavailable
If an item you ordered is no longer available and we are unable to fulfill your order, you will receive a full refund for that item.

Damaged or Incorrect Item
If you receive an item that arrives damaged or is different from the item you ordered, please contact us within 14 days of delivery. Please provide your order number and, when applicable, photos of the item and its packaging. TACA will review the issue and determine whether a replacement or refund is appropriate.

Lost or Undelivered Package
If your order does not arrive, please contact us with your order number and tracking information. TACA will investigate the shipment and determine whether any resolution is appropriate based on the circumstances.

Except where otherwise required by applicable law, merchandise purchased in error, unwanted merchandise, and other buyer's-remorse purchases are not eligible for return, exchange, or refund.

Approved refunds will generally be issued to the original method of payment. Refund processing times may vary depending on the payment provider or financial institution.

Questions or Refund Requests

Please contact us at teamtaca@tacanow.org or (949) 640-4401 with your order number and a brief description of the issue.

For damaged or incorrect merchandise, please contact us within 14 days of delivery.